In partnership with
Your Child's GP on WhatsApp
When your child is unwell, you need answers fast - not another 8am scramble for GP appointments. Joey’s paediatric doctors are available on WhatsApp within 30 minutes. No appointments needed.
For Yurtle members: we'll provide documentation for your claim when we can confirm a diagnosis, at no extra cost
What Joey can help with
We specialise in children's health and can diagnose and treat many conditions on WhatsApp. Here's what to expect.
We can diagnose and treat these Yurtle-covered conditions
Diarrhoea & Vomiting
Chicken Pox
Impetigo
Scarlet Fever
Scabies
Coughs, colds, ear infections, rashes, minor injuries, sleep issues, feeding concerns, allergies, eczema, and much more,
Plus many other childhood illnesses
Face-to-face and additional testing
Some conditions require physical examination, lab tests, or specialist hospital care.
If we suspect any of these:​
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We'll help you navigate to the right NHS or private care
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Once the diagnosis is confirmed, we can provide the documentation needed for a Yurtle claim, at no extra cost
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Our clinical team follow up until your child's better
Not sure if we can help?
Start your membership and ask us. Even if it's not a Yurtle-covered condition, we can still provide diagnosis, advice, and guide you to the right care.
How Joey works
Finally, healthcare that's designed for how you actually live
For Yurtle claims: Joey provides medical assessment and advice, and documentation when we diagnose a covered condition. We cannot guarantee diagnosis or that our assessment will result in a successful claim. Claims decisions are made by Yurtle based on their policy terms.
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Message Us When You Need Help
We respond within 30 minutes (8am-8pm). Describe your child's symptoms - photos, videos and voicenotes welcome.
Get Expert Care Without Limits
Our paediatric team diagnose properly, prescribe when needed and give clear care plans.
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Prescriptions & Follow-ups Included
If needed, we'll prescribe (private prescriptions). We also check in with you until your child is better.
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Complete Your
Family Profile
Tell us about your child's medical history so we understand their health needs.
No more Dr. Google.
Real pediatricians and paedaitric GPs replacing your panic searches. Our NHS-trained clinicans don't just give advice - they diagnose, prescribe, and create treatment plans.
Actual medical care from qualified professionals who understand children.
Dr. Abhinav Bhansali
​Co-founder at Joey. Dad
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8+ years of experience
GP with Paediatric Specialty